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FAQ

Q. Where are you based?

I am based in the United Kingdom

Q. Do you ship to my country?

Yes, simply choose your country when selecting shipping options

Q. I have a question how can I contact you?

You can email me at cottonbird@gmail.com or by using the contact form

Q. Can I include a gift message?

Yes! Please use the message box provided before completing your transaction. Your message will be printed onto a small white card and included inside your package.

Q. Are packages tracked, insured?

Yes, every package has its own unique tracking number provided to you once your package has been dispatched. Shipping prices include insurance, please see delivery page for full details.

Q. I have placed an order, when will it arrive?

To calculate an approximate arrival date please add processing to delivery times for your country. you can find full details on the ordering and delivery page or you are welcome to contact me for advice.